Privacy Policy Details
King Johnnie respects your privacy and is committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose and safeguard personal, technical and transactional data when you visit our site, register, verify your identity, deposit or withdraw funds, and use our services. The page also outlines your rights, how we secure your information, our use of cookies and tracking technologies, and how to contact us about privacy matters. Please review this policy carefully and check back for any updates.
Types of data we collect
Collected personal data includes name, date of birth, address, email, phone number and identity documents submitted for KYC checks. Technical data covers IP address, device and browser details, geolocation derived from network data and log files. Transactional data relates to deposits, withdrawals, bets, game history and payment instrument details. We also gather optional marketing preferences when you provide them, but promotional use is addressed separately from core privacy practices.
How we use information
Our primary uses are to provide and maintain your account, process transactions, verify identity for anti-money laundering and responsible gambling checks, and detect and prevent fraud and abuse. Information supports regulatory compliance, dispute resolution and customer support. Aggregated or anonymised data may be used to improve system performance and security. Communications about account activity and required notices are also based on the contact details you supply.
Data protection and security practices
Encryption and access controls
Sensitive data is protected using industry-standard encryption in transit and at rest, including TLS 1.3 for network traffic. Access to personal data is limited to authorised personnel based on role and necessity. Regular security assessments, patch management and vulnerability scans are conducted. Third-party processors are required to follow contractual security obligations and undergo periodic audits.
Cookies and tracking technologies
We use cookies and similar technologies for session management, security, fraud prevention and analytics. Functional cookies enable basic site features while performance cookies help us understand usage patterns. Third-party analytics and advertising providers may place cookies subject to their own policies. You can manage cookie preferences through your browser settings or via available opt-out mechanisms, noting that disabling certain cookies may affect site functionality.
User rights regarding their data
You have the right to request access to the personal data we hold about you, request correction of inaccuracies, and request deletion subject to legal and regulatory retention obligations. Requests must be verified to protect your privacy. We will respond to verified requests within a reasonable timeframe and provide instructions for submitting requests through your account or by contacting support.
Data sharing and third parties
We share personal and transactional data with payment processors, identity verification and fraud prevention services, hosting and IT providers, and regulatory or law enforcement bodies when required by law. Contracts require these partners to process data only on our instructions and to maintain appropriate safeguards. Aggregated or anonymised data may be shared without restriction.
Updates to this privacy policy
Policy updates may be necessary to reflect changes in operations, legal requirements or technology. Material changes will be published on this page with an updated effective date and, where appropriate, notified to account holders. Continued use of our services after changes indicates acceptance of the revised policy; please review it periodically.